Privacy matters here.

Struggle is designed for private supportive conversations. This policy explains the data we collect and use to run the app.

Data we collect

Account and app identifiers needed to keep your app session working.
Conversation content you choose to send so the app can respond and keep history.
Support focus and wellness-related inputs you choose to provide.
Purchase and entitlement status needed to manage subscriptions and restore purchases.
Basic diagnostics needed to keep the app reliable, without intentionally logging raw chat content.

How we use data

To provide supportive AI responses and conversation continuity.
To enforce free usage limits and keep crisis resources reachable.
To manage subscriptions, entitlement checks, and restore purchases.
To respond to support, privacy, access, and deletion requests.
To improve reliability and safety of the app.

Service providers

Struggle uses service providers for backend hosting, authentication, AI response generation, subscription management, analytics or diagnostics, and Apple platform services. Provider API keys stay server-side where required.

Tracking and sale of data

Struggle does not sell personal data. Struggle is configured not to use collected data for third-party advertising tracking.

Retention and deletion

We keep data for as long as needed to operate the app, provide support, meet legal requirements, and protect the service. You can request access or deletion by contacting support@struggle.app.

Children

Struggle is not intended for children. If you believe a child provided personal data, contact us so we can review and remove it where required.

Safety

Struggle is not therapy, diagnosis, medical care, or emergency support. If you may be in immediate danger, contact local emergency services or a local crisis hotline.

Contact

Email privacy and support requests to support@struggle.app.