Delete it yourself, in two taps.
You do not need to ask us, and you do not need to wait. Open Struggle, go to Settings, and tap Delete account and data. It erases the conversations on your device and deletes your account's records from our servers in the same action.
Struggle is not emergency support. If you may be in immediate danger, contact local emergency services or a local crisis hotline now.
What that removes
- Every conversation and message stored on your device.
- Your account's records on our servers: the anonymous account and its profile row with the display name and support focuses you chose, your subscription status and daily message counter.
- The saved continuity steps synchronized under that identity, and the content-free deletion markers left by steps you removed earlier.
- The technical records tied to the account: quota ledger, provider request claims, and billing reconciliation rows. The privacy policy describes each of them.
- Nothing is queued for a human to action later. The deletion happens when you tap it, and the app tells you honestly if any part of it could not be completed or confirmed so you can try again.
Before uninstalling
If Struggle is still installed, use the in-app button before deleting the app. The anonymous identity held by that installation is what lets the server delete the correct record.
No email or approval from support is required. Confirm deletion in the app and wait for it to finish before uninstalling. If it cannot be confirmed, keep the app installed and retry from Settings.
Uninstalling alone does not request server deletion. If you already uninstalled, the old anonymous identity may no longer be available; reinstalling does not guarantee access to that same account. Struggle does not collect your email address and cannot use your Apple Account email to recover that identity.
Subscriptions
Deleting app data does not automatically cancel an Apple subscription. Manage cancellation and billing from your Apple account subscription settings.